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Eligibility for Refunds
- Refunds are only applicable for defective, damaged, or incorrect products received.
- Customers must report any issue within 24 hours of delivery.
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Refund Process
- To request a refund, contact us at albsuperstore@gmail.com with order details and images of the product issue.
- Approved refunds will be processed within 7-10 business days to the original payment method.
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Non-Refundable Items
- Perishable goods such as fresh produce are not eligible for refunds unless damaged or spoiled upon arrival.
- Products that have been opened or used cannot be returned unless defective.
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Cancellations
- Orders can be canceled before dispatch for a full refund.
- Once shipped, cancellations are not possible.
